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Failed to Establish Connection to the Server. Kindly Restart the Emsigner

Home Forums GST Questions Failed to Establish Connection to the Server. Kindly Restart the Emsigner

This topic contains 4 replies, has 2 voices, and was last updated by  Varun Nayar 5 months ago.

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  • #10519 Reply

    EM

    hi, There is a problem in EM signer. “Failed to Establish Connection to the Server. Kindly Restart the Emsigner”. What is the possible solution of this problem.

    #10639 Reply

    gstlatest
    Keymaster

    Solution of Failed to establish the connection kindly restart the Emsigner.

    Solution of Failed to establish the connection kindly restart the Emsigner.

    Please follow the below steps to resolve the Emsigner issues and file your return :

    1. uninstall the Emsigner and reinstall again.
    2. Install the latest JAVA on your system.
    3. Quit Emsigner.
    4. Open Google chrome setting – Go to advance option and content setting javascript.

    javascript in emsigner
    5. Click on Add button and add the https://127.0.0.1:1585 address.
    5. Add New tab in chrome and run the above address https://127.0.0.1:1585
    6. Run the EMsingner as an administrator.
    7. Error resolved!!.

    • This reply was modified 10 months, 3 weeks ago by  gstlatest.
    • This reply was modified 10 months, 3 weeks ago by  gstlatest.
    • This reply was modified 10 months, 3 weeks ago by  gstlatest.
    #10640 Reply

    Shivam shastri

    It worked!!
    Thank you so much for the help. I was having this problem while filing the GST return on gst portal. I have tried all browser and run the emsigner but it didn’t worked.

    #10740 Reply

    Rohan singh

    Trying to file GST return on GST Portal but DSC error shows

    Sir my system shows error “Failed to Establish Connection to the Server. Kindly Restart the Emsigner”. I have been tried alot the solution of this problem but still facing this issue. I also tried internet explorer 11

    #11710 Reply

    Varun Nayar

    Solution of Failed to establish the connection kindly restart the Emsigner.

    GST DSC Registration Error, please keep following important points on mind:
    Try restarting your PC / Laptop after you try each and every solution
    Try restarting the browser or try some different browser Chrome, Mozila, Safari etc.
    Try changing your Internet Connection from Wifi to Mobile Hotspot to LAN wired connection.
    Install the latest version of Emsigner from the GST Portal Install the latest version of Java

    Solution 1:

    1. Firstly, Go to Control Panel > Programs > Programs and Features >Uninstall Program and uninstall all DSC token software from your PC / Laptop like Trustkey, ePass, WD Proxkey etc.
    2. Secondly, uninstall the emSigner software.
    3 Update ‘Chrome’ Browser withthe latest version from their website
    4.Then Go to Chrome Settings menu by (There may some slight variations in Chrome Menus in different versions) In Chrome : Settings>Advances Settings /Show Advanced Settings(menu seen at the bottom)  > Content / Content Settings  > Java / Java Script/Java Settings > Exception / Manage exceptions > Then in the web site entry column / Host name Pattern entry column (example.com) > Click Add Button ( if shows – in some Chrome versions don’t have this ‘Add’ button) Then…… replace the ‘example.com’ with the following address http://127.0.0.1:1645 and don’t change the status as ‘Allow’ ( If it shows status as ‘ Block / Blocked’ change to ‘Allow’ / ‘Allowed’ ) press “Enter’ key.  Then ‘OK’
    5. Now you’re required to Install latest version of emSigner from GST website by logging with user id and password from the link provided at Update / DSC menu on Dash Board .

    6. After installation ‘Right click’ on the desktop icon of the emSigner and select ‘Run As Administrator’.
    7. Then insert the DSC USB Tokens and install the concerned software related to the DSC issuing Authority.

    Solution 2:
    1. Install latest Java and Emsigner.
    2. Quit the Emsigner from system tray icon.
    3. Run CMD (as admin) and copy paste the following command: netsh interface port proxy add v4tov4 listenport=1645 listenaddress=127.0.0.1 connectport=1585 connectaddress=127.0.0.1
    4. Open Chrome – settings – advanced – content settings – javascript – under allow tab click “add” on right side – and add these two addresses- https://127.0.0.1:1585 and also https://120.0.0.1:1585
    5. Run Chrome and open link https://127.0.0.1:1585 on advanced link click proceed
    6. Run Emsigner as administrator.

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